Privacy Policy for RoomClick

Effective Date: October 21, 2024

At RoomClick (referred to as "we", "us", or "our"), accessible from roomclick.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by RoomClick and how we use it.

1. Information We Collect

We collect different types of information in order to provide and improve our services to you:

• Personal Information: When you sign up for our services or contact us, we may ask for personally identifiable information such as your name, email address, phone number, postal address, etc.
• Usage Data: We may collect information about how you interact with our website and services, including your IP address, browser type, device information, and browsing actions.
• Cookies and Tracking Data: Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our service.
• To notify you about changes to our service or policies.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support.
• To analyze and improve our website and services.
• To detect, prevent, and address technical issues or fraudulent activity.

3. Log Files

RoomClick follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information. The purpose of this information is for analyzing trends, administering the site, tracking users’ movements on the website, and gathering demographic information.

4. Cookies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can choose to accept or refuse cookies through your browser settings, but this may affect your ability to use some parts of our website.

5. Data Sharing and Disclosure

We do not sell or share your personal information with third parties except under the following circumstances:

• When we have your explicit consent to do so.
• To comply with a legal obligation or court order.
• To prevent fraud, investigate illegal activities, or respond to claims that our services are being misused.

6. Data Security

We value your trust in providing us your personal information and we strive to use commercially acceptable means to protect it. However, please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we use reasonable measures to protect your data, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have certain data protection rights under GDPR, CCPA, or other applicable laws. These rights include:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure – You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. Links to Other Websites

Our website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review their Privacy Policy. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that we have collected personal data from children under the age of 16 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@roomclick.co.uk
• Postal Address: RoomClick, 216 Jamaica Road, SE16 4BD - London, UK

Thank you for using RoomClick!